Privacy Policy

Effective Date: June 15, 2025
Website: www.packup.ae

Your privacy is important to us. This Privacy Policy explains how PackUp (“we,” “us,” or “our”) collects, uses, and protects the information you provide when using our website or contacting us directly.

What Information Do We Collect?

We collect information from you when you:

Contact us through WhatsApp or phone
Submit an inquiry through our website contact form (if available)

The information we may collect includes:

Name
Phone number
Pickup and delivery addresses
Moving-related details (e.g., type of items, preferred moving date)

You may visit our website anonymously, and we do not require registration to browse our content.

What Do We Use Your Information For?

The information you provide may be used in the following ways:

To respond to your inquiries and provide moving quotes
To schedule and deliver our moving services
To improve customer service and support
To send important updates related to your move (if applicable)
To send you promotional messages or offers related to our services

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or share your personal information with outside parties. Your data is only accessible to authorized staff involved in fulfilling your moving request.

We may disclose information:

To comply with legal obligations
To enforce our site policies
To protect our rights, property, or safety

We may also share non-personally identifiable visitor data (e.g., website traffic patterns) for analytics or service improvement.

Third Party Links

Our website may occasionally include links to third-party services (e.g., WhatsApp, map directions). These sites have independent privacy policies, and we are not responsible for their content or data practices.

Online Privacy Policy Only

This privacy policy applies only to information collected through our website or direct contact, and not to information collected offline or via other channels.

Terms & Conditions

Please also refer to our Terms and Conditions that govern the use of our website and services.

Your Consent

By using our website or contacting us, you consent to this privacy policy.

Contacting Us

If you have any questions regarding this Privacy Policy, please contact us:

PackUp Moving Services
Email: [email protected]
Tel: +971506152035